Privacy Policy

Last updated: July 2026

QRGenie (“we”, “us”) helps you create branded QR codes and understand how they are scanned. This policy explains what we collect, why, and the choices you have. We designed our scan analytics to be privacy-first: we never store the IP addresses of people who scan your codes.

1. Information we collect

Account information. When you sign up we store your email address, an optional name and phone number, and a securely hashed password. We never store your password in plain text.

QR codes you create. The name, destination URL, and styling (colors, logo) of each code you make.

Scan analytics. When someone scans one of your codes we record anonymous, aggregate-friendly data: approximate location (country, region, city, derived from network signals), device type, operating system, browser, preferred language, and referrer. We do not store the scanner’s IP address. A random device identifier is stored in a cookie on the scanner’s browser solely to avoid counting the same device twice within a short window.

Billing. Payments are processed by Stripe. We do not see or store full card details; we keep only Stripe’s customer and subscription identifiers and your current plan.

2. How we use information

To provide and secure the service, generate the analytics shown in your dashboard, process subscriptions and enforce plan limits, prevent abuse (rate limiting), and communicate with you about your account.

3. Cookies

We use a strictly-necessary, HTTP-only session cookie to keep you signed in. On scan redirects we set a random device-identifier cookie used only for deduplicating scan counts. We do not use advertising or cross-site tracking cookies.

4. Service providers

We rely on a small set of processors to run QRGenie: Supabase (database), Vercel (hosting), Stripe (payments), Upstash (rate limiting), and Sentry (error monitoring). Each processes data only to provide their service to us.

5. Data retention & your rights

We keep your account and QR data while your account is active. You may request access to, correction of, or deletion of your personal data, and you can delete QR codes at any time from your dashboard. Contact us to exercise these rights.

6. Contact

Questions about this policy? Email support@qrgenie.app.